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Payment Policy

Accepted Payment Methods

We accept payments through the following secure channels:

  • Online Payment Gateways: Razorpay and PhonePe

  • Bank Transfers: NEFT, RTGS, IMPS

  • UPI Transactions

  • Cheque & Demand Draft (subject to clearance before order dispatch)

Payment Terms

  • Orders are processed only after 100% advance payment is received.

  • Credit Terms: Generally, we do not offer credit facilities. However, in rare and exceptional cases, special credit terms may be extended at the sole discretion of the company.

  • The company reserves the right to modify or withdraw credit terms at any time.

Late Payments

  • In cases where credit has been extended, delayed payments will attract interest charges as per agreed terms.

  • Persistent delays may result in suspension of supply until dues are cleared in full.

Minimum Order Value

  • The minimum order value (MOV) is ₹30,000. Orders below this value will not be processed.

Currency & Jurisdiction

  • All payments must be made in Indian Rupees (INR).

  • All transactions are subject to Indian banking laws and regulations.

Refunds & Adjustments

  • Excess Payments: Any excess amount received will be refunded or adjusted in the subsequent invoice, as preferred by the client.

  • Cancelled Orders: For orders canceled by the client, a minimum service charge will be deducted, and the balance refunded.

  • Damaged Goods: In case of proven damage during delivery, Ambrosia Pharma will either:

  • Refund the value of the damaged goods, or

  • Replace the goods in the next order, or

  • Adjust the value in the next invoice (as per client’s preference).

Dispute Resolution

  • Any disputes related to payments will be subject to the jurisdiction of the courts in [PANCHKULA, HARYANA].

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