Payment Policy
Accepted Payment Methods
We accept payments through the following secure channels:
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Online Payment Gateways: Razorpay and PhonePe
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Bank Transfers: NEFT, RTGS, IMPS
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UPI Transactions
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Cheque & Demand Draft (subject to clearance before order dispatch)
Payment Terms
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Orders are processed only after 100% advance payment is received.
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Credit Terms: Generally, we do not offer credit facilities. However, in rare and exceptional cases, special credit terms may be extended at the sole discretion of the company.
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The company reserves the right to modify or withdraw credit terms at any time.
Late Payments
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In cases where credit has been extended, delayed payments will attract interest charges as per agreed terms.
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Persistent delays may result in suspension of supply until dues are cleared in full.
Minimum Order Value
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The minimum order value (MOV) is ₹30,000. Orders below this value will not be processed.
Currency & Jurisdiction
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All payments must be made in Indian Rupees (INR).
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All transactions are subject to Indian banking laws and regulations.
Refunds & Adjustments
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Excess Payments: Any excess amount received will be refunded or adjusted in the subsequent invoice, as preferred by the client.
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Cancelled Orders: For orders canceled by the client, a minimum service charge will be deducted, and the balance refunded.
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Damaged Goods: In case of proven damage during delivery, Ambrosia Pharma will either:
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Refund the value of the damaged goods, or
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Replace the goods in the next order, or
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Adjust the value in the next invoice (as per client’s preference).
Dispute Resolution
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Any disputes related to payments will be subject to the jurisdiction of the courts in [PANCHKULA, HARYANA].
